I've been here a few times around lunch time and the food was great. The service was okay during those times because we were literally the only customers as they open at noon. Not the case on a Saturday night. I called to get take out and was left on hold for 15 minutes! Not the cutesy music hold or even the silent hold... I got to listen to customers in the background and the servers talking for 15 minutes. I was on my way there anyway so I just stayed on hold until I got there.
When I arrived, it turned out it was the OWNER who had left me on hold! Her excuse? "I was looking for the phone." I gave her the benefit of the doubt and placed my to go order. I waited 45 minutes to get my food! Quite a few tables went up to the server at the bar during the 45 minute wait and said to cancel their food because it was taking too long and they were leaving.
This owner obviously conducts business very poorly. I'm not impressed. The food is good but not good enough to wait an hour total to get take out! Will not be returning.