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Report An Inappropriate Review of Carrabba's Italian Grill


Located at 160 Cypress Edge Drive, Palm Coast, FL 32164

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Review by Orville W Troesch, Palm Coast, FL Review date: 4/27/2017
Overall
Service
Atmosphere
My wife and I were completing a doctor visit and decided to stop at our Palm Coast Carrabba's Grill for a late lunch.

We eat fairly often at Carrabba's both in Palm Coast and St. Augustine, Fl. We have never felt so unwanted, disregarded and disrespected as we were on April 26, 2017.

Upon arriving and entering we had to wait several minutes before someone in the rear of the restaurant noticed us and came to the hostess station. I asked for a table on the patio because of the pleasant weather.

The hostess seated us, gave us menu's an walked away without a word or knowledge of who would be our server. We sat patiently for 10 plus minutes, observed two female servers tending other tables without ever glancing our way or inquiring if we had been served yet.

I did hear one say to a table behind that seated after us, "I will be with you in a minute" or a similar phrase. Still no one acknowledged our presence and at the 15 minute mark we decided our patronage was unwanted and we would not be served on this day at Carrabba's. So we left had lunch at The Olive Garden instead.

We have never felt so humiliated or unwanted at a local eatery and never expected it to happen during a visit to Carrabba's. We hope this not going to become the norm and force to drive 25 miles to St. Augustine to enjoy Carrabba's cuisine.
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